We’re Here to Help

Contact Us

At MARTSPOT, your satisfaction is our priority. Whether you need assistance with an order, have a question about our products, or require help with returns, our support team is here to assist you every step of the way.

Contact Preferences & Response Times

We are committed to providing timely, helpful support across multiple channels:

Phone Support

We aim to answer all calls during business hours.

If we miss your call, please leave a voicemail. If you don’t receive a call back within 24 hours, email us for a quicker follow-up.

Phone: +1 (916) 646-0846

Email Support

We typically respond within 24 business hours (Mon–Fri).

Email us anytime at support@martspot.shop.

Live Chat Support

When visiting our website, feel free to use our live chat feature.

All messages are typically answered within 24 hours on business days.

Secure Checkout Hassle-Free Returns

Response Time

We aim to respond to all inquiries within 24 hours, Monday to Friday.


Holiday Closures

Please note that our response times may be delayed by up to 24 hours during U.S. public holidays. We observe:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Contact Information

  • Business Name: MARTSPOT
  • Address: 1600 Ethan Way, Suite 100, Sacramento, California 95825, United States
  • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)